Comments on: Survival Means Listening To Your Customers http://discoverycomm.com/dcgblog/2010/02/survival-means-listening-to-your-customers/ Our ramblings about marketing and web development - What's new and exciting this week Mon, 20 Jun 2011 14:42:25 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Brian gaspar http://discoverycomm.com/dcgblog/2010/02/survival-means-listening-to-your-customers/comment-page-1/#comment-1688 Brian gaspar Fri, 19 Feb 2010 00:18:43 +0000 http://discoverycomm.com/dcgblog/?p=236#comment-1688 This couldn't be more true especially in today's internet market. It's so important to listen to your customers to survive, more so because they hold the key through their voice towards what you do with your product today to improve it to optimize performance tomorrow. It's funny how those who want change as in the case of Facebook can sometime be the biggest opponent against it once implemented. As important as it is to learn what the customer wants, being able to communicate the change once known and implemented so that the customer can understand and more importantly "adopt to adapt" is what will be the driving force between acceptance and failure. This couldn’t be more true especially in today’s internet market. It’s so important to listen to your customers to survive, more so because they hold the key through their voice towards what you do with your product today to improve it to optimize performance tomorrow.

It’s funny how those who want change as in the case of Facebook can sometime be the biggest opponent against it once implemented. As important as it is to learn what the customer wants, being able to communicate the change once known and implemented so that the customer can understand and more importantly “adopt to adapt” is what will be the driving force between acceptance and failure.

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